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When quality control puts on its work clothes

I am good at seeing where something could be done better.

By Vilbert Gústafsson

That has served me very well over the years.

But strengths have a way of finding attractive names for themselves.

Sometimes I have told myself:

“I just need to make sure the quality is there.”

Then I have taken the project back into my own hands.

Or added work nobody asked for.

Or gone beyond what we agreed because I felt the result was not quite good enough.

Quality control?

Perhaps.

But sometimes over-servicing has simply put on its work clothes and started calling itself professionalism.

That is an uncomfortable question because professionalism matters to me.

I want to do good work.

But when does the extra work stop being about the client and start being about my own need to be beyond reproach?

I think I am still learning the difference.

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